Senior Manager, Business Compliance
Company: Chime
Location: San Francisco
Posted on: October 2, 2024
Job Description:
About the role
We are hiring for a Senior Manager, Product Compliance to join the
Business Advisory team within Chime's Legal and Compliance
department. You will provide leadership and judgment to the Product
Compliance team to build and evolve consumer financial products and
services to meet the needs of millions of Chime members. You'll
ensure we adhere to federal, state, and local agency regulations.
You'll work with internal teams, as well as with our issuing bank
partners' legal and compliance teams, to facilitate quality and
innovative compliance risk management solutions. This role will
report to the Director of Business Compliance and Regulatory
Response.
The base salary offered for this role and level of experience will
begin at $146,610 and up to $207,700. Full-time employees are also
eligible for a bonus, competitive equity package, and benefits. The
actual base salary offered may be higher, depending on your
location, skills, qualifications, and experience.
In this role, you can expect to
- Lead a product compliance team and efforts to work directly
with the product development, engineering, operations, and the
broader Legal and Compliance team to support new and existing
product expansion by scoping, defining and communicating product
and compliance requirements.
- Build and maintain adherence to a framework for conducting and
applying research and analysis on federal, state, and local
regulations, as well as industry standard practice affecting the
banking, consumer financial services industry, especially as it
relates to our most complex products and services and new services,
in order to guide internal teams as they develop new and existing
products.
- Oversee internal change management and documentation practices
for advising product teams on product and control changes to
mitigate regulatory risk and follow regulations and their changes,
including aiding in the development of business operations
policies/procedures and ensure implementation of compliance
processes with the operations team, as well as other functional and
business units.
- Oversee incoming or outgoing bank partner submissions and its
process to ensure regulatory expectations are met prior to
submission.
- Support the compliance function in defining and achieving
departmental initiatives, maintaining relevant policies and
procedures, developing documentation solutions, and liaising with
auditors.
- Build and maintain strong, collaborative relationships with
internal and external partners such as the Legal, Bank Partnership,
Corporate Affairs, and Risk functions.
To thrive in this role, you have
- Minimum of 12+ years of experience in credit, payments, or
other consumer banking products.
- Proven experience leading and training a team, and supervising
production and quality of team reviews and activities.
- A desire to collaborate and have the ability to influence both
your colleagues and external partners to achieve consensus on
regulatory risk issues and appropriate mitigation.
- Specific knowledge of consumer protection laws and regulations
related to federal and state, including, but not limited to: Fair
Credit Reporting Act (Regulation V), Truth In Lending Act
(Regulation Z), Equal Credit Opportunity Act (ECOA), Unfair,
Deceptive, or Abusive Acts and Practices (UDAAP), Electronic Funds
Transfer Act (Regulation E), Truth in Savings Act (Regulation DD),
Bankruptcy, FTC compliance, BSA, money transmission laws, as well
as state-specific rules and regulations, as well as direct
experience with regulatory entities (e.g., OCC, FRB, FDIC, CFPB,
FinCEN, state agencies).
- Experience researching, interpreting, and applying banking
rules, regulations, and industry standards practices.
- Have a proven track record of driving alignment across multiple
levels of the organization with diverse perspectives.
- Demonstrates strong project management skills, including
leadership and consensus building while managing against tight
deadlines.
- Ability to credibly challenge solutions and ensure timely
escalation of issues and concerns as and when appropriate.
- Adaptable in unexpected situations, comfortable dealing with
ambiguity and uncertainty.
- Excellent analytical, verbal and written communication
skills.
- A creative and curious mind for finding solutions that ensure
the best experience for our members.
A little about us
At Chime, we believe that everyone can achieve financial progress.
We're passionate about developing solutions and services to empower
people to succeed. Every day, we start with empathy for our members
and stay motivated by our desire to support them in ways that make
a meaningful difference.
We created Chime-a financial technology company, not a bank*--
founded on the premise that basic banking services should be
helpful, transparent, and fair. Chime helps unlock the access and
ability our members need to overcome the systemic barriers that
block them from moving forward. By providing members with access to
liquidity, rewards, and credit building, our easy-to-use tools and
intuitive platforms give members the ability to have more control
over their money and to take action toward achieving their
financial ambitions.
So far, we're well-loved by our members and proud to have helped
millions of people unlock financial progress, whether they started
a savings account, bought their first car or home, opened a
business, or went to college. Every day, we're inspired by our
members' dreams and successes, big and small.
We're uniting everyday people to unlock their financial
progress-will you join us?
*Chime partners with The Bancorp Bank and Stride Bank, N.A.,
Members FDIC, that power the bank accounts used by Chime
Members.
What we offer
- A thoughtful hybrid work policy that combines in-office days
and trips to team and company-wide events depending on location to
ensure you stay connected to your work and teammates, whether
you're local to one of our offices or remote
- Hybrid work perks, like UrbanSitter and Kinside for backup
child, elder and/or pet care, as well as a subsidized commuter
benefit
- Competitive salary based on experience
- 401k match plus great medical, dental, vision, life, and
disability benefits
- Generous vacation policy and company-wide Take Care of Yourself
Days
- ???? 1% of your time off to support local community
organizations of your choice
- Mental health support with therapy and coaching through Modern
Health
- 16 weeks of paid parental leave for all parents and an
additional 6-8 weeks for birthing parents
- Access to Maven, a family planning tool, with up to $10k in
reimbursement for egg freezing, fertility treatments, adoption, and
more.
- In-person and virtual events to connect with your fellow
Chimers-think cooking classes, guided meditations, music festivals,
mixology classes, paint nights, etc., and delicious snack boxes,
too!
- A challenging and fulfilling opportunity to join one of the
most experienced teams in FinTech and help millions unlock
financial progress
We know that great work can't be done without a diverse team and
inclusive environment. That's why we specifically look for
individuals of varying strengths, skills, backgrounds, and ideas to
join our team. We believe this gives us a competitive advantage to
better serve our members and helps us all grow as Chimers and
individuals.
We hire candidates of any race, color, ancestry, religion, sex,
national origin, sexual orientation, gender identity, age, marital
or family status, disability, Veteran status, and any other status.
Chime is proud to be an Equal Opportunity Employer and will
consider qualified applicants with criminal histories in a manner
consistent with the San Francisco Fair Chance Ordinance, Cook
County Ordinance, and consistent with Canadian provincial and
federal laws. If you have a disability or special need that
requires accommodation, please let us know.
To learn more about how Chime collects and uses your personal
information during the application process, please see the
#LI-BE1 #LI-Hybrid
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Keywords: Chime, Vallejo , Senior Manager, Business Compliance, Executive , San Francisco, California
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